All of our orders are delivered via MyHermes. You will receive a MyHermes tracking code which you can use to track direct on the MyHermes website by clicking the button below. If you have any problems tracking your order then please get in touch.
We hope you will be completely happy with your new product but if you are unhappy with the item you have purchased you can return within 14 days of receipt of delivery for a refund.
If you are returning an item then please ensure that items must be unused and in the same condition as sent.
Please note that you will be responsible for postage costs of returning the item.
If an item is delivered damaged please contact us immediately.